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Email support
assistance@xstudioworks.comFrequently asked questions
Two identical drinks merge into the next drink tier. The in-game Drink Guide shows the complete progression.
Create the drink shown on the Current Order card, then settle it inside the service zone. A successful order leaves the table and awards coins.
A settled drink crossed the danger line. Merge and serve drinks to create space before the table becomes overcrowded.
Make sure you begin the gesture on the glowing active drink. Pull in the opposite direction of your intended shot and release. If the behavior seems incorrect, send us a screen recording.
Check the in-game settings, your device volume, Silent Mode, and system haptic settings.
Extended play, charging, high screen brightness, and warm environments can increase device temperature. Stop playing if the device displays a temperature warning. Please send us your device model, operating-system version, and what was happening in the game.
Slide & Serve currently stores supported progress and settings locally on the device. Deleting the app may remove this information. Contact support with the app version and a description of what occurred.
Email assistance@xstudioworks.com with the information listed in the bug report checklist below.
Bug report checklist
A few details help us reproduce the problem and fix it faster. When you write in, try to include:
- iPhone or iPad model
- iOS or iPadOS version
- Slide & Serve app version and build number
- Whether the app came from TestFlight or the App Store
- What you expected to happen
- What actually happened
- Steps that reproduce the problem
- Screenshot or screen recording, if possible
Send everything to assistance@xstudioworks.com. Thanks for helping make Slide & Serve better.